Help Centre

Auiator FAQ – Answers for Pakistani Players Explained

Every common question Pakistani players ask about Auiator — account setup, PKR deposits and withdrawals, cricket betting, bonuses, responsible gaming, and more — answered in plain, straightforward English.

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Auiator is Pakistan's dedicated online gaming and sports betting platform — built specifically for players who want to bet in PKR using Easypaisa, JazzCash, and local bank accounts. This FAQ covers the questions our support team receives most often. If you cannot find what you are looking for here, email us at support@auiator.ws and we will get back to you within two hours.

The questions are organised by category — use the filter pills below or scroll through the full list. Each answer is written to be practical and direct: no filler, no overly technical language, just the information you actually need to get your question sorted.

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Account

Registration, login, and account management

Go to auiator.ws/register and fill in your name, date of birth, Pakistani mobile number, and email address. In the next step, choose a username and password. Confirm the Terms and Conditions, verify your mobile via OTP, and your account is ready. The whole process takes less than two minutes and there is no registration fee. You must be 18 or older to create an account.

No. Each player may hold only one Auiator account. Duplicate accounts — whether registered under the same name, mobile number, or a different identity — are a breach of the Terms and Conditions and will result in all linked accounts being suspended. If you believe your original account has been compromised or you have lost access, contact support@auiator.ws directly rather than creating a new account.

On the login page, click "Forgot your password?" below the password field. Enter your registered mobile number or email address and we will send reset instructions within a minute. Follow the link or OTP to create a new password. If you no longer have access to your registered mobile number or email, contact support@auiator.ws and we will verify your identity and help you regain access.

Log in to your account, go to Account Settings, and look for the Contact Details section. You can update your email directly from there. Changing your registered mobile number requires identity verification — email support@auiator.ws from your registered email address with your CNIC number and we will process the update securely within 24 hours.

Auiator may request KYC verification before processing withdrawals above certain thresholds, or at any point for account security purposes. The standard document required is a clear photograph or scan of your CNIC (Computerised National Identity Card) — front and back. In some cases we may also request a selfie holding your CNIC. Send documents to support@auiator.ws from your registered email address.

Deposits & Withdrawals

PKR payments via Easypaisa, JazzCash, and more

The minimum deposit on Auiator is Rs 200. This applies across all payment methods — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard. There is no upper cap on individual deposits, though your bank or mobile wallet provider may impose their own daily transaction limits.

Auiator supports the following PKR payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and Visa/Mastercard debit or credit cards. All transactions are processed in Pakistani Rupees with no currency conversion fees. The payment method you use for deposits must be registered in your own name — third-party deposits are not permitted.

Easypaisa and JazzCash deposits are typically reflected in your Auiator balance within 2 to 5 minutes. During peak periods — particularly during live PSL or international cricket matches — there may be a short delay of up to 15 minutes. If your deposit has not appeared after 30 minutes, contact support@auiator.ws with your transaction reference number and we will investigate immediately.

The minimum withdrawal on Auiator is Rs 500. Withdrawals are paid in PKR to the same payment method used for the corresponding deposit wherever possible. Easypaisa and JazzCash withdrawals are processed within 15 to 30 minutes of approval. IBFT bank transfers may take up to one business day depending on your bank's processing schedule.

The most common reasons for a delayed withdrawal are: pending KYC verification (we need a CNIC copy before approving the first large withdrawal), active bonus wagering requirements that have not yet been met, or a payment method mismatch (the withdrawal account does not match the deposit account). If none of these apply and your withdrawal has been pending for more than two hours, contact support@auiator.ws with your withdrawal request ID.

No. All deposits must be made from a payment account registered in your own name. Third-party deposits — including from a family member's mobile wallet — are not permitted and will be returned. This policy exists to protect against fraud and to ensure withdrawals can be processed back to a verified account. Using your own Easypaisa, JazzCash, or bank account also simplifies the KYC verification process.

Cricket & Football Betting

Markets, odds, live betting, and settlements

Auiator offers cricket betting across all major formats and tournaments — PSL, international Test cricket, ODI series, T20 internationals, and ICC tournaments. Markets include match winner, top batsman, top wicket-taker, total sixes, first innings runs, individual over totals, and in-play live markets that update ball by ball during matches. All bets are placed in PKR.

Once a cricket match starts, Auiator's live betting section shows real-time odds that change after every ball. You can bet on the next wicket, the current over total, which team scores more in the next 5 overs, and the ultimate match winner — all while the game is in progress. Odds move quickly during live cricket, so your bet is accepted at the price shown at the exact moment you confirm it. A brief delay applies between confirmation and acceptance during high-traffic moments.

Auiator covers the English Premier League, UEFA Champions League, Europa League, La Liga, Bundesliga, Serie A, and major international fixtures. Markets include match winner (1X2), Asian handicap, both teams to score, over/under goals, correct score, first goalscorer, and live in-play markets. Football odds are available from 48 hours before kick-off and update live throughout each match.

Winning bets are settled and credited to your PKR balance as soon as the official result is confirmed — typically within 30 minutes of the match or event ending. For cricket, settlement follows the official result from the relevant governing body. If there is a significant delay in official results (for example, due to a rain-affected match or a third-umpire review), settlement may take a little longer. Your balance updates automatically and you will receive a notification.

If a cricket match is officially abandoned without a result — due to weather, pitch conditions, or any other cause — all pre-match bets on the match result are voided and your stake is returned in full to your PKR balance. In-play bets placed after the match has started are settled based on the rules for the specific market. Full settlement rules are detailed in the Auiator Terms and Conditions.
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Card Games

Teen Patti, Poker, Rummy, and Baccarat

Auiator offers Teen Patti, Poker (Texas Hold'em and Omaha), Rummy, and Baccarat. Teen Patti tables run 24/7 at stakes starting from Rs 10 per hand. Poker has both cash game tables and scheduled sit-and-go tournaments. Baccarat is available in a live dealer format. All card game bets are placed in PKR with no minimum account balance requirement beyond the table minimum buy-in.

Yes. The Auiator Teen Patti section includes a private table feature. After logging in, navigate to the Teen Patti lobby and select "Create Private Table." You can set the stakes, invite players by sharing the table code, and play a closed game with people you know. Private tables are available around the clock and can accommodate up to 6 players.

Poker tables on Auiator are available at multiple stake levels. The lowest stakes cash tables have a minimum buy-in of Rs 500. Mid-stakes tables typically require Rs 2,000 to Rs 10,000. High-stakes tables and tournament entries vary based on the specific event. All buy-ins, blinds, and pot values are displayed in PKR. The poker lobby shows all available tables with their stake levels before you sit down.

Auiator's card games use a certified RNG (Random Number Generator) system that ensures every card dealt is statistically random and independent of previous hands. The RNG cannot be influenced by the platform, individual players, or account balances. Live dealer games use physical cards dealt in real time. Results cannot be predicted or manipulated by any party, including Auiator staff.

Bonuses & VIP Club

Welcome bonus, promotions, and VIP rewards

The welcome bonus is available to all new Auiator players on their first PKR deposit. Register a new account at /register, make your first deposit of at least Rs 200, and the bonus is credited automatically. No promo code is required unless a specific campaign states otherwise. Full bonus terms — including wagering requirements and eligible games — are displayed in the promotions section of your account after registration.

Wagering requirements specify how many times you must bet the bonus amount before it converts to withdrawable PKR. For example, a 10x wagering requirement on a Rs 1,000 bonus means you need to place a total of Rs 10,000 in qualifying bets. The specific wagering requirement for each promotion is stated clearly in the promotion details in your account. Bets placed during live cricket matches and Teen Patti typically contribute 100% to wagering requirements.

Every registered Auiator player earns VIP points automatically on every bet and hand played — regardless of stake size. Points accumulate in your account and determine your VIP tier. Higher tiers unlock enhanced withdrawal limits, PKR cashback on losses, priority customer support, exclusive bonus offers, and higher table limits. You can view your current points balance and tier progress on the VIP Club page after logging in. Points do not expire as long as your account is active.

No — bonus funds cannot be withdrawn directly. They must first be converted to real PKR by meeting the wagering requirements associated with the specific promotion. Once the wagering requirement is fully met, the bonus balance converts to withdrawable PKR automatically and you will be notified. VIP cashback rewards and loyalty bonuses follow the same process but typically carry lower wagering requirements than standard deposit bonuses.
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Responsible Gaming

Limits, self-exclusion, and support tools

Log in to your account, go to Account Settings, and open the Responsible Gaming section. Set a daily, weekly, or monthly PKR deposit limit. The limit takes effect immediately and cannot be exceeded. You can lower the limit at any time — reducing it takes effect straight away. Increasing a limit applies a cooling-off period to prevent impulsive decisions. You can also request limits via email to support@auiator.ws.

Self-exclusion closes access to your Auiator account for a period you choose — 6 months, 1 year, 2 years, or permanently. Once applied, it cannot be reversed until the period ends. To request self-exclusion, email support@auiator.ws with "self-exclusion" in the subject line and your registered mobile number. The restriction is applied within one hour. Any PKR balance in your account is returned to your registered payment method before the exclusion takes effect. Read more on the Responsible Gaming page.

Yes. You can set a session time limit in your Account Settings under Responsible Gaming. Once the session limit is reached, Auiator sends a notification and you can choose to end the session or extend it consciously. There are also reality check pop-ups that show your session duration and net PKR position at regular intervals. All responsible gaming tools are free and available to every player.

A cooling-off period is a shorter temporary break — 24 hours, 48 hours, 1 week, or 1 month — that suspends access to your Auiator account immediately. Unlike self-exclusion, a cooling-off period is for players who want a short break rather than a long-term restriction. Once activated it cannot be reversed before the period expires. Set it through Account Settings or by emailing support.

What You Get When You Join Auiator

Everything a Pakistani player needs — in one place, in PKR, available 24/7.

Live Cricket & Football Betting

Bet on PSL, international cricket, Premier League, and more — with live in-play markets, real-time PKR odds, and ball-by-ball updates. Your bets settle automatically as soon as results are confirmed.

Teen Patti & Card Games

Public and private Teen Patti tables run continuously at stakes from Rs 10. Poker cash games, tournaments, Rummy, and live Baccarat are all available in PKR — no currency conversion needed.

Easypaisa & JazzCash Payments

Deposit from Rs 200 and withdraw from Rs 500 using Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard. Most mobile wallet transactions clear within minutes in both directions.

VIP Club Points on Every Bet

Every bet and every hand earns VIP points automatically. Points unlock cashback, higher withdrawal limits, priority support, and exclusive PKR bonuses — with no points expiry on active accounts.

Secure & Encrypted Account

256-bit SSL encryption, OTP verification, and login activity alerts keep your Auiator account and PKR balance protected. Responsible gaming tools — deposit limits, self-exclusion — are built in and free.

24/7 Pakistani Support

Email support@auiator.ws any time — account questions, deposit issues, withdrawal delays, or responsible gaming requests. The team responds within two hours and account issues are handled as a priority.

Ready to Play?

Register at Auiator — Free, Fast, Pakistani

Create your free Auiator account in under two minutes. Deposit from Rs 200 via Easypaisa or JazzCash, claim your welcome bonus, and start betting on cricket or playing Teen Patti and Poker — all in PKR with no currency conversion and 24/7 local support.